Contact Us
Last updated: 2026-09-03
We read reader mail and we act on it. Two things will get you to an answer faster than we can, though, so they are set out first — most of what arrives here is one of the two.
Anything about an order has to go to the seller
This is an independent review site. We do not take payments, pack boxes, track parcels or issue refunds, and we cannot see that your order exists. The seller's support address is in the confirmation email they sent you, and the 60-day money-back guarantee is administered entirely by them. Keep that email: it is the only thing that identifies your purchase.
Four questions already answered on this site
- What is in it? The full panel is transcribed and photographed in the ingredients section.
- How much of the blend is ketone? Roughly 27 mg by our estimate, with the arithmetic shown in the same section.
- How do I take it? One gummy about 30 minutes before a meal, with water — see how to take it.
- What does it cost? Current prices are on the pricing section; the official checkout is authoritative.
What we are genuinely useful for
- Corrections. If a figure here does not match the Supplement Facts panel, tell us and we will re-read the panel and fix it.
- Privacy requests, including access and deletion under the privacy policy.
- Press, editorial and licensing enquiries.
Reach us
Email contact@jaellytide.com. We read messages Monday to Friday, 9am to 5pm Eastern, and aim to reply inside two business days. We publish no telephone number, because we do not operate one — email is the whole of it.